SHIPPING & RETURNS
EB Discounts 4 U Shipping Policy
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At EB Discounts 4 U, we understand that getting your purchases to you quickly and securely is a top priority. That's why we have created this shipping policy to provide you with all the information you need about our shipping process.
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Shipping Rates and Delivery Time
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We offer free shipping on all orders over £50 within the UK. For orders under £50, a shipping fee of £5 will be added to your order total. All orders are shipped via a tracked and insured courier service and should arrive within 5-7 business days. If you require expedited shipping, please contact us for further information and pricing.
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Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the progress of your shipment on the courier's website. If you have any questions or concerns about the delivery of your order, please do not hesitate to contact us.
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Receiving Your Order
When you receive your order, please inspect the packaging and the contents carefully. If there is any damage to the packaging or the contents, please do not accept the delivery and contact us immediately.
EB Discounts 4 U Return and Exchange Policy
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At EB Discounts 4 U, we are committed to providing our customers with the best possible shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward returns and exchange policy to make the process as easy as possible.
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Returns
If you are not completely satisfied with your purchase, you may return it to us within 14 days for a full refund. All returned items must be in their original condition, with all tags and packaging intact. To initiate a return, please contact us for further information.
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Exchanges
If you would like to exchange an item for a different size or color, please contact us to initiate the exchange process. We will do our best to accommodate your request, subject to availability.
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Refunds
Once we have received your returned item and confirmed that it meets the requirements of our return policy, we will process your refund.
Please allow 5-7 business days for the refund to appear in your account.
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Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item and either replace it or issue a full refund.
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Final Sale Items​
Please note that all final sale items are non-returnable and non-exchangeable.
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We hope that this return and exchange policy provides you with all the information
you need to make a confident purchase from EB Discounts 4 U.
If you have any further questions, please do not hesitate to contact us.